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Barts Health Apologises to Patients

19/09/2013

The Trust has received three formal warning notices, following inspections to the maternity service and two elderly care wards at Whipps Cross Hospital in May and June.

The maternity warning notices relate to patients not always being cared for in a clean, hygienic environment, infection control practices and equipment availability. Within elderly care it was found that staff were not always supported to deliver care and treatment safely and to an appropriate standard.

The Trust has already put in place robust action plans to address the issues raised in the CQC’s findings. Barts Health Chief Executive, Peter Morris, said: “Barts Health is committed to ensuring the safety and welfare of every one of our patients and we are extremely sorry for the failings in some of our services at Whipps Cross Hospital. We have taken immediate action to rectify the failures to ensure we meet standards across the hospital at all times.”

The Trust’s ‘Great Expectations’ maternity programme has recently been introduced to support the continual improvement of training and care standards, and the Whipps Cross Hospital senior leadership has been strengthened by relocating expertise from across Barts Health.

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