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Free Mystery Shopper Training for Deaf Residents


Healthwatch from across North, Central and East London are currently recruiting Deaf people (BSL users) to become mystery shoppers Health Education North Central & East London.

Want to volunteer to be a mystery shopper for health and social care services?
What Is Mystery Shopping?
It is a tool used to measure quality of service, compliance with regulation, or to gather specific information about services. It is a snap shot research technique. 

The People We Need
Healthwatch is currently recruiting deaf volunteers who use British Sign Language (BSL). We recognise that BSL users are one of the most underrepresented groups within our organisations. This pilot project has been commissioned to enable us to understand and support deaf people and reduce barriers to inclusion. 

Training and support will be given. We are working closely with the British Deaf As-sociation (BDA) to ensure all support is appropriate. This is a one day training course on Wednesday 15th April 2015 9.30am—3pm. Training Venue: Central London location to be confirmed. 

Expenses and payment: Reasonable out of pocket expenses can be claimed. Refreshments and lunch will be provided. 


Contact Ian to apply for a place or for more details:
SMS/text 07941 044991




Contact Us

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Information & Signposting:
General Enquiries:
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The Resource Centre,
200 Chargeable Lane,
London E13 8DW