Booking Your A&E Appointment Through NHS 111
How Does NHS 111 Help?
NHS 111 connects you with a trained advisor or clinician who can assess your condition and direct you to the most suitable service. Whether that’s a nearby pharmacy, urgent care centre, or emergency dental service, NHS 111 can arrange appointments for you. If your condition requires immediate treatment, NHS 111 can also set up a face-to-face appointment for you, reducing wait times and easing the pressure on A&E services.
How to Use NHS 111
NHS 111 is available 24/7, either by phone or online, and it’s free to use. You can contact NHS 111 if you need urgent advice or a booking at A&E, but if your emergency is life-threatening, you should call 999 or visit the nearest emergency department directly.
When to Go to A&E Directly
You can still walk into A&E without contacting NHS 111 first. However, if your condition isn’t urgent, you might be asked to wait or return later to manage patient flow. It's important to note that no one will be turned away from A&E; if necessary, you will be guided to a more appropriate service.
Additional Support and Resources
NHS 111 can also cater to specific communication needs. If you require an interpreter or have hearing impairments, you can access services such as BSL interpretation or text relay services.
Whether you need urgent physical or mental health advice, NHS 111 is designed to connect you with the right care at the right time.
