MNVP recognises that listening and responding to all women and families is an essential part of safe and high-quality care. Listening to women and families with compassion improves the safety and experience of those using maternity and neonatal services and helps address health inequalities. Maternity and neonatal voices partnerships (MNVPs) ensure that service user voices are at the heart of decision-making in maternity and neonatal services. Working with BARTS Health across Northeast London, Healthwatch Newham along with Healthwatch Tower Hamlets and Healthwatch Waltham Forest have now been awarded the East London Maternity Voices Partnership (MNVP) contracts in Newham, Tower Hamlets and Waltham Forest, starting in May 2023.
Feedback is collected by a team of local women who are the MNVP Chair dedicated to each borough.
MNVPs listen to and reflect the views of local communities. All groups are heard, including bereaved families. They have strategic influence and are embedded in decision-making.
In line with the service specifications, we are reaching out to local parents using a variety method that enable parents from diverse communities in Newham, Tower Hamlets and Waltham Forest to engage with maternity services in a meaningful way.
User engagement is driven through by visiting children and community centres, maternity ward visits though ‘Walk the Patch’, participation in new parent groups and/or events, and digital engagement through social media, and peanut app.
