News and reports

Our team visited this service as part of joint Quality Assurance Visits with Newham Clinical Commissioning Group (CCG).

We received feedback about the difficulty of accessing NHS appointments and undertook mystery shopping in January and August to investigate this.

In June 2017 our team delivered an Enter & View project to review the food and meal time support that was offered to patients at the Newham University Hospital.

Following the lead of Healthwatch England’s national focus on maternity care, we were keen to learn about women’s experiences of maternity services in Newham, therefore we designated maternity services as a priority area for review.

Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2016-17

In October 2016, Newham CCG commissioned our team to learn about the patient experience and feedback on the Latent Tuberculosis Infection screening service (LTBI) in Newham.

This was an announced Enter and View (E&V) visit undertaken by our team of trained volunteers as part of a programme to look at a range of homes within the London Borough of Newham, to obtain a better idea of the quality of care provided.

Our team has conducted extensive research on the experience of GP services across the borough during a one year period (1st September 2015 – 31st August 2016).

Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2015-16

This report examines the service delivery of GP Practices, presented in a 'league table' format reported between August and October 2014.

On Monday 18th August 2014 Healthwatch Newham, Redbridge and Waltham Forest held a joint event to inform people and gather feedback on the Transforming Services, Changing Lives (TSCL) at Whipps Cross Hospital Lecture Theatre.

This report examines the service delivery of GP Practices, presented in a 'league table' format reported between April and June 2014.