Quality assurance visit: community neuro service
Summary
The Community Neuro Service is a multidisciplinary team specialising in rehabilitation and management for people who have a neurological condition including stroke. On the day of the visit service users were attending for their weekly exercise class. We consulted with two service users or their carers at the centre and six 6 on the phone, who were contacted with prior permission.
Fantastic, feel you're healthy again, they are friendly and help with my recovery.
Findings
Overall, patients have had a good experience at the Community Stroke and Neuro centre and spoke highly of the staff. There is a lot of interaction between staff and patients.
Recommendation
Patients would appreciate more flexibility with their exercise timetables and longer sessions with a service user stating they would prefer one session a week instead of two but over a longer period of time/ longer sessions.
